ISV Industry Insights

  1. Data Analytics Enhances Cash Management For Retailers
    9/15/2017

    Cash loss is one of the biggest challenges faced by retailers, and most of it currently results from internal theft. But even without taking theft into account, cash management is time-consuming and expensive, boosting operating expenses for retailers. The time spent manually counting cash, conducting top offs and lifts eats away at a retailer’s bottom line.

  2. 5 Ways To Offset Rising Labor Costs
    9/8/2017

    Retailers and restaurants are looking for ways to cope with rising labor costs, which are being fueled by minimum wage hikes in different cities and states as well as competition for workers as unemployment dips below 4.5 percent.

  3. Fraud And Security Today: As EMV Stops In-Store Fraud, Criminals Move Online
    9/5/2017

    It’s nearly two years since the EMV changeover—but fraud hasn’t yet disappeared. Not only that, breaches are still taking place at major chains, and a new one seems to make headlines every week. So was EMV worth it? And how can ISVs make sure they stay ahead of the next trend in fraud?

  4. Payment Trends to Watch
    8/11/2017

    The payments industry is in the midst of one of its most dynamic and challenging periods in decades. Consumers now have a multitude of new options pay for goods and services, and merchants have been hard pressed to keep up with rapidly evolving technologies and standards.

  5. Manufacturer Brand Erosion: A Two Part Series
    7/10/2017

    A brand is more than just a name; it’s the identifier that creates the perception of a company among its customers. Walk into a grocery store, and you’re surrounded by brands. Grocery stores have in a sense become warehouses for product brands. But what about a store’s own brand?

  6. Why Loyalty Programs Could Be The Tipping Point For Mobile Payments
    7/6/2017

    Mobile wallets have been around for years now, and industry experts have called them The Next Big Thing in payments for their entire existence. But adoption rates have never quite matched up to the enthusiasm and excitement—while mobile wallet share is increasing month to month, it's still dwarfed by physical card transactions.

  7. Intelligent Cash Handling Goes Mobile
    6/29/2017

    Mobile POS (mPOS) platforms are bringing new levels of convenience and flexibility to retail. Now, a sales associate at a small boutique doesn’t have to be stuck at checkout for the duration of a shift. Thanks to wireless connections, that associate can help a customer complete a transaction anywhere in the store with a tablet or smartphone.

  8. The TLS Changeover: Why You Should Start Preparing
    4/21/2017

    The next big deadline in payment processing is on the way, but surprisingly not many people in the industry are talking about it. In June 2018, the TLS changeover deadline is coming. It might seem far away, but it’s going to require a lot of work to get your merchants prepared, and it’s best to get started soon. Because if they’re not ready in time, it’ll cost them.

  9. EMV Making Slow Progress
    4/12/2017

    The adoption of EMV technology (Europay, MasterCard and Visa) at the POS in the U.S. has been slow and, at times, confusing. When the deadline for merchants to start accepting EMV chip-enabled cards passed in October 2015, more than two-thirds of merchants weren’t ready for the switch.

  10. From Counting Cash To Counting On Operational Excellence
    3/21/2017

    The Costcutter store in Porthleven, UK, is a busy place, especially in the summer months when tourists flock to the seaside town. The staff were spending more than two hours daily counting money, calculating cash floats and topping up tills, which hurt productivity. With multiple cashiers using the same tills, it was difficult to hold anyone accountable for discrepancies.